Please read all conditions below.
Datasouq.com reserves the right to refuse a return / refund / exchange request.
Please make your claims for "damaged items on delivery" or missing items within 12 hours of receipt of merchandise. If you decide to return your purchase, you can do so within 7 days after your purchase. The following conditions apply:

·          Call our customer care service number once u decided return the goods-971556663786

·         
 All returned items must be in new condition (AS SOLD CONDITION), in their original box, and must include all packing material, blank warranty cards, manuals, and all accessories.

·         
Goods must be complete, unused, and in 'AS NEW' condition (eg if you have opened the box to examine the product it must have been done so without damaging the box and factory packaging/seals or damaging the product in any way) and must be carefully re-packaged as received.

·          Include the invoice with the return. If the goods aew defective, please specify the defect, in a separate sheet of paper and attach it along with the invoice. Please DO NOT write or mark anywhere on the product's factory packing (carton) or product itself.
Goods must be returned to our Returns Department either by yourself, or sent by a courier.

·         
Delivery charges for returning an item(s) are to be paid and are the responsibility of the customer.

Send pre-authorised returns to:
Al najah stationery&Office Eqpt Trd. Near fire station R/a,Al Nabbah,Sharjah ,Cont:0556663786

·          Refunds will be done only through the Original Mode of Payment.

Non-Refundable Items

·         Items received after 7 days of delivery.

·         Damaged item or missing part which is not due to our error.

·         Items which are not in original condition or packaging.

·         Product with missing shippping label or tags.

·         Items purchased from other sellers than Datasouq.com

Receiving a Refund

For the items directed to our warehouse, expect a refund with 2 weeks of return. If the item is returned to manufacturer directly, the refund will be issued within 1 week of receiving the refund from the manufacturer.